This Privacy Policy (“Policy”) outlines the practices and policies of dwtravelph.com (“we,” “us,” or “our”) regarding the collection, use, and protection of your personal information when you visit and use our website, located at www.dwtravelph.com, and related services (collectively referred to as the “Services”). We are committed to safeguarding your privacy and ensuring the security of your personal information. By using our services, you agree to the terms outlined in this policy.
We may collect various types of information from you, including:
Contact Information: Name, email address, phone number, and postal address.
Account Information: username and password
Payment Information: Credit card or other payment details.
Identification Information: passport, driver’s license, or other identification documents.
Browsing History: Pages you visit on our website, date, and time of access
Device Information: device type, operating system, IP address, and browser type.
Tour and Activity Details: Information related to tours, activities, and travel bookings, including dates, destinations, preferences, and any special requests.
B2B Membership Information: Details related to B2B partnerships, including company name, contact information, and user profiles.
We use your personal information for the following purposes:
Processing Bookings: To fulfill your tour and activity bookings
Managing Accounts: To create and manage your user account
Payment Processing: To process payments for bookings and memberships.
Customer Support: To respond to your inquiries, provide customer support, and address your concerns.
Marketing Communications: To send promotional materials, offers, and newsletters, if you have opted in to receive them. You can opt out at any time.
Analytics: To analyze and improve our website, user experience, and offerings.
Personalization: to personalize your experience based on your preferences
Compliance with Laws: To comply with legal obligations and regulations
Security: To protect against fraud, security breaches, and other criminal activities.
Third-party service providers who assist in processing payments, providing customer support, and delivering our services
B2B partners and affiliates with whom we collaborate to provide services
B2B partners and affiliates with whom we collaborate to provide services
When required by law, we may share information with law enforcement agencies, regulators, and other governmental bodies.
With your explicit consent, we may share your information for specific purposes.
We implement appropriate security measures to protect your personal information. However, please be aware that no security system is completely foolproof, and we cannot guarantee the absolute security of your data.
You have certain rights regarding your personal information, including:
Access: You can request access to the personal information we hold about you.
Rectification: You can correct inaccuracies in your personal information.
Erasure: You can request the deletion of your personal information.
Data Portability: You can request a copy of your personal data in a structured format.
To exercise these rights, please contact us using the contact details provided in Section 7.
You have certain rights regarding your personal information, including:
Access: You can request access to the personal information we hold about you.
Rectification: You can correct inaccuracies in your personal information.
Erasure: You can request the deletion of your personal information.
Data Portability: You can request a copy of your personal data in a structured format.
To exercise these rights, please contact us using the contact details provided in Section 7.
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
If you have any questions, concerns, or requests related to this privacy policy or the way we handle your personal information, please contact us at:
Manila, Philippines
We may update this privacy policy from time to time. Any changes will be posted on our website, and the “Last Updated” date at the beginning of the policy will be revised. We encourage you to review this policy periodically to stay informed about our privacy practices.
By using our services, you agree to the terms of this privacy policy.
Thank you for choosing dwtravelph.com. Your privacy is important to us.
